MINI Complaints Procedure.

MINI UK is committed to providing products and service of the highest standard. But we do understand that sometimes things can go wrong. If you have a concern or are dissatisfied in any way, we’ll do our best to help resolve the situation in a fair and transparent way.

If your complaint relates to products and services provided by MINI UK, please click here for details on the MINI UK complaint handling procedure.

If your complaint relates to a finance agreement with MINI Financial Services, please click here for details on MINI Financial Services complaint handling procedure.